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Privacy Policy — Schroeder Counseling

Effective Date: [12-24-2020]

Schroeder Counseling (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when you visit our website or use our services.

By accessing or using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

You may provide personal information when you:

  • Complete an intake form, assessment, or registration

  • Submit a contact or referral form

  • Enroll in a class or program

  • Make a payment

  • Communicate with us by email, phone, or online chat

This information may include:

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Mailing address

  • Court or probation information

  • Driver’s license or case reference numbers

  • Payment information

  • Health, behavioral, or substance-related disclosures required for assessments

  • Any other information you choose to provide

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent

  • Referring website or source

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and administer counseling, educational, and assessment services

  • Process registrations, payments, and certificates

  • Deliver court-ordered reports and documentation

  • Communicate with you regarding your services

  • Verify completion of programs for courts, probation officers, or attorneys (with authorization)

  • Improve our website, services, and user experience

  • Comply with legal, regulatory, and court requirements

  • Prevent fraud, abuse, or misuse of our services

We do not sell your personal information.

3. Legal and Compliance Use

Because many of our services involve legal or court-ordered requirements, we may share information:

  • With courts, probation departments, attorneys, or referring agencies only as authorized

  • To comply with subpoenas, court orders, or legal obligations

  • To protect our legal rights, safety, or integrity of our services

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Understand how visitors use our website

  • Improve performance and functionality

  • Remember preferences or session information

You can disable cookies through your browser settings, but some website features may not function properly.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information, including:

  • Secure servers and encryption where appropriate

  • Limited internal access to personal data

  • Secure payment processing through trusted third-party providers

However, no system can guarantee 100% security, and you acknowledge that transmission of data online carries inherent risks.

6. Third-Party Services

We may use trusted third-party providers for:

  • Payment processing

  • Website hosting

  • Email communication

  • Analytics and performance monitoring

These providers are only given access to information necessary to perform their services and are required to maintain confidentiality and security.

7. Telehealth and Online Services

If you participate in telehealth or online programs:

  • Sessions and data may be transmitted electronically

  • We take reasonable steps to protect confidentiality

  • You acknowledge the inherent risks of online communication

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information (subject to legal requirements)

  • Withdraw consent where applicable

Requests can be made by contacting us using the information below.

9. Children’s Privacy

Our services are not intended for children under 13 without parental or legal guardian consent. We do not knowingly collect information from children under 13.

10. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Meet legal and regulatory requirements

  • Maintain accurate records for court and compliance purposes

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date.

12. Contact Information

If you have questions about this Privacy Policy or your personal information, contact us at:

Schroeder Counseling
Email: [info@schroedercounseling.com]
Phone: [734-834-6934]
Website: https://www.schroedercounseling.com

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