Frequently Asked Questions

1. What services does Schroeder Counseling offer?

We provide substance abuse counseling, driver’s license evaluations, and mental health support to help individuals navigate recovery and personal growth.

2. Do you offer virtual counseling sessions?

Yes! We offer both in-person and virtual sessions to accommodate your needs.

3. How do I schedule an appointment?

You can schedule an appointment by calling us, emailing, or booking directly through our website here.

4. What should I bring to my driver’s license evaluation?

Please bring a valid photo ID, any relevant court documents, and details of past offenses if applicable.

5. How long does a counseling session last?

Most sessions last between 45 to 60 minutes, depending on the service and individual needs.

6. Do you accept insurance?

No, we do not accept insurance. However, we offer affordable pricing and flexible payment options.

7. What happens if I need to reschedule?

We understand that things come up! Please notify us at least 24 hours in advance to reschedule without a fee.

8. Is everything discussed in counseling confidential?

Yes. Your privacy is our priority, and all sessions are confidential within legal and ethical guidelines.

9. Do you offer group counseling?

Yes, we offer group counseling for substance abuse recovery and other support needs.

10. How do I know if I need counseling?

If you're struggling with substance use, mental health, or legal evaluations, counseling can provide guidance, support, and tools to help you move forward. Contact us to discuss your needs!

11. When will I receive my certificate of completion?

Certificates are typically issued the same day the class or evaluation is completed. You will receive a digital copy by email, and physical copies may be available upon request.

12. What details are included on the certificate?

Your certificate includes your name, date of birth, program title, hours completed, and the completion date. It is signed by a qualified provider and may include an embossed seal if a physical version is requested.

13. Does the certificate expire?

Our certificates do not have an expiration date. However, the agency or court that requested the class may have its own requirements regarding how recent the completion must be.

14. Is your certificate guaranteed to be accepted?

Yes. Our classes and evaluations are widely accepted for legal, court, and occupational requirements. If your certificate is not accepted, we offer a full refund with written proof of denial.

15. Are there any tests I will need to take?

Most of our programs do not require a pass/fail exam. However, some courses may include a no-fail assessment to reinforce learning. If required, this will be explained prior to enrollment.